Department stores are built on relative breadth and depth of product offerings combined with high standards of customer service. Smart Retail can help in maintaining quality service and relevant product assortment, cost effectively across all departments. While our products are applicable to many aspects of department store management, we chose to highlight the following:
- Staffing Needs
Smart Retail provides an accurate counting product capable of helping organize staff throughout departments. These counts tell you how many customers are in the store and where they are located. With this information, management knows not only how many associates are needed, but where in the store they should be distributed.
The dilemma of free associates in sporting goods and underserved customers in women’s shoes becomes a problem of the past. Let us help you maximize your payroll dollar by properly planning and executing a smart staffing plan.
Having associates in the right place is important, but there is more you can do. Understanding the paths your patrons take can help with placing product and services. Smart Retail heat maps provide a comprehensive look at customer movement throughout the store.
If patrons are headed to beds, are they walking through bedding to get there, or are they moving through shoes? Know popular routes through the store and place products where they prove most useful to customers.
- Financial Metrics
Another useful tool we provide in the Department Store Solution involves financial metrics. Smart Retail products are compatible with a number of POS devices allowing for close monitoring of abnormal behaviors. With our products installed and integrated with your POS system, automated capture of non-scans or sweet-hearting becomes possible. Was credit given? Want to know if there was a customer to receive that credit?
Smart Retail’s solution will let you know. Do some of your clientele have a problem with bad checks? We can detect and recognize when they are in the store. Maximize store revenue and profitability using Smart Retail.
Smart Retail has the resources and know-how to provide automated, video-based business intelligence for the ever evolving retail market place.
To learn more – simply select a category from the list to expand the full benefits offered.